Returns & Exchanges
At The Parfums, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a 30-day return window for unopened and unused fragrances in their original packaging.
Initiate Your Request
Contact our concierge team via email with your order number and the reason for your return to receive a Return Authorization Number.
Pack Securely
Place the perfume in its original, cellophane-wrapped box and secure it within a sturdy shipping carton to prevent damage during transit.
Ship to Boutique
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our specialists verify the item's condition, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing